Travel Info


It is important that you check in for your flight and get to the departure gate on time. To be sure that all goes well, please observe the following:

  • Ensure that you have your travel documents ready before check-in
  • Make sure you know your booking confirmation number
  • Give yourself plenty of time to check in


Passengers are advised to be at check-in desk 2 hours before departure. Check-in desk closes 45 minutes before departure; those who have not received a boarding pass at close of check-in, cannot be accepted for travel.


Primera Air Self-service Kiosk

You can check-in at a self-service kiosk at the following airports:

  • Aalborg AAL
  • Billund BLL
  • Copenhagen CPH
  • Gothenburg GOT
  • Malmo MMX
  • Stockholm ARN

Please make sure that you allow enough time to go through security checks at the airport and to get to your departure gate on time.
Increased security at most airports means that screening of hand baggage and body checks can take longer, particularly at busy times.