Contact Us

If you need assistance, please contact us.

Customer Service:

Scandinavia and Finland: +45 32820540

Mon–Thu: 09:00–18:00
Friday: 09:00–17:30

Iceland: +354 5276000

Mon–Thu: 07:00–16:00
Friday: 07:00–15:30

 

Dear Passengers, our call center is located in Copenhagen. If you cannot reach us by phone, please send us an email to info@primeraair.com with your contact information and we will contact you within 24 hours.

Please, note our call center is closed during weekends and public holidays.

Yours sincerely, 
Primera Air

 

Baggage Service

Claims and inquiries regarding delayed and damaged luggage please submit the form below and select "Lost or Damaged Baggage"

baggage@primeraair.com 



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